Support

Need a hand?

Help us understand the issue

Describe the action, approximate time and the error message. Never send passwords, payment-card details, authentication links, tokens or API keys. Share shipment details only when needed.

Account and billing

Password recovery is available from Sign In. Manage an existing subscription through Manage billing in your account. Account/data deletion and refund requests require operator handling; automated account deletion is not offered.

Response expectations

Support is not an emergency or safe-loading service. No guaranteed response time is currently offered. [REQUIRED BEFORE LAUNCH: finalize support hours and contact ownership].